Have you ever felt like you are getting less than what you paid for in a service or product? Yard Management Systems are the way to go when ensuring your yard operations are executed the way it should. However, there are times when investing in a YMS may become too expensive without even realizing due to choosing a ‘Big Name’ brand or provider. Let’s go over the most important piece to this puzzle: you do not need to invest so heavily in a yard management system.
The simple answer to this question is no, you do not need to invest money so heavily in a yard management system. However, the answer is also yes, because when you invest your time, relentless dedication, and effort into fully understanding your YMS, then the investment will be worth it in the long run. When you invest your time and money into a new service, it is important to ensure that you take the time into fully learning, adapting, and applying the yard management system into your daily yard operations. There is only way to know if the investment was worth it, and that is putting everything you have into it to see its fullest potential.
It never feels good when you overinvest in a product that underperforms. You want your money to go into something that works, and that works well. Since a great deal of money has gone into the YMS you invested in, the only option is to now do whatever means necessary to make it work. Remember this: Even if the website claims that they are the #1 provider, it doesn’t mean that they would deliver on those promises. Unfortunately, self-promotion or self-proclaimed accolades are things of the past, and it is time to look to the future. Even after all the money and time that has already been invested into the YMS you purchased, sometimes it is better to walk away rather than wasting more time and money on something that is not going to do what you require of it.
What if you signed into a multiple year contract? It is always best to read the fine print to see what the purchase entails. For example, if there are any weary large penalties to terminate the contract or a provider that ‘locks’ you in. If a provider is confident in their product, they would not try to lock you in or hold you accountable to large penalties if you end up not liking the result.
As stated previously, it is never ideal to invest your hard-earned money and time into a YMS that does not do what you wanted. In this growing industry, there are multiple providers who feel that due to their name or reputation, they have the freedom to rack up prices for their yard management software. When you see a hefty price tag, in addition to other small (but add up) start-up and monthly fees, it may not always be worth the risk. Here is a word of advice: do not do business with these companies that seem to only take money from you and not give any value in return! Always seek a provider who will step in as your partner and ensure that you are happy with the product they serve. Once trust is established, you will feel confident you chose the right fit for your needs.
Always put the time and energy into researching every industry provider and compare pricing, reviews, descriptions, and ‘promises’ they give you. Find out what really comes with the large expense you are about to throw down on the table. It is recommended to speak with at least 10 references to hear about their experiences and see what the ongoing maintenance has been like. How was their support? Were there any unexpected performance issues? Did this provider treat their client as a partner rather than just another number to send an invoice to? These questions are critical.