Administrative Assistant

Job Summary:
Cypress Inland has been in business for almost 25 years and continues to grow year after year. Our product, YardView provides essential yard management services to over ninety companies worldwide. Our program provides users access to powerful real-time tracking and motion planning for trucks, trailers, and payloads across multiple sites and facilities, granting them powerful tools to optimize their production pipelines.

In this role, you will support three executives: Our CEO, COO and VP of Accounting. The responsibilities include a variety of administrative details impacting the entirety of our company. Attention to detail, multitasking, follow-through, a team mindset, and customer service are essential.

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‍What You Will Do:

• Mail retrieval and delivery to accounting
• Meeting Management: schedule/attend meetings, take notes and organize takeaways
• Follow up with individuals on assigned tasks
• Manage project calendar, filling in updated information from follow up
• Basic Testing and Tier One Support requests from customers as needed
• Year End Customer Communications; coordination of items and shipping
• Office management, maintaining the supplies we use, ordering equipment as needed and tracking the whereabouts of any loaner devices
• Mailing onboarding packages as required for customers and employees
• Data Entry projects as required
• Learning the billing processes, and providing backup as needed
• Calendar management – when required
• Make travel arrangements when required
• Expense Logs and tracking when required
• Assist in low level support when required
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Qualifications – What You Will Need to Succeed:

• Computer literate, Microsoft suite, internet, social media, Jira, CRM tool
• Professional appearance/attitude
• Excellent communication skills, both written and verbal
• Ability to take initiative and be resourceful in problem solving
• Ability to multitask, prioritize, and perform under pressure
• Attention and focus on customer experience
• Required on-site, not remote

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Experience:

• Transportation: 1 year (Preferred not required)
• Previous office experience and understanding of office procedures and processes a major plus
• Administrative Assistant: 2 years(Preferred)

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‍Benefits & Perks:

• Cypress Inland has amazing benefits for all associates, these include Health Insurance, Fitness Benefit, 401k Plan with match, Life Insurance, and Aflac.
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