Contactless visits became a very hot topic during the 2020 pandemic. As a result, companies investigated contactless options. The benefits of contactless visits can be significant, and therefore drive the initiative to embrace the practice. However, some operations may not be a good fit, and the pursuit of contactless visits may not make sense. As with many practices and technology-driven processes, a hybrid approach may serve the operation best. Below we discuss the idea of contactless visits, the benefits, the drawbacks, and what it takes for success. We hope this article will help answer your questions regarding the practice and help you not only identify if it is the right fit for you but which parts could improve your operation and efficiency.
Contactless visits are fairly straightforward in true definition - Drivers arrive at your operation for a pickup or delivery and are not in direct contact with your personnel whether it be at a guard gate window, in an office, or for the transfer of paperwork. Tasks such as checking in, communication moving to or from a dock door, and the check-out process are all done without direct human interaction.
Contactless visits to a warehouse, distribution center, or manufacturing plant can offer a safer, more efficient, and more convenient experience for drivers and visitors while prioritizing the health and well-being of all parties involved. Contactless visits may be an important option to explore. Contactless visits address the challenges posed by past challenges and will set you up for what the future of visits to operations will look like. Taking the first steps may be tackling just one touch point of the entire visit and then building from there.
For over 25 Years YardView yard management software has supplied the industry with best-of-breed, innovative, and industry-advancing software. Contactless visits are just one of the areas that can be achieved with our top-tier YMS software solution. If you are looking to fully adopt the industry’s best practices or are just looking to learn more about best practices and the options available to an operation like yours, our experts are here to help.